Duty of Candour Annual Report 2023

Duty of Candour Annual Report Template

Every healthcare professional must be open and honest with patients when something that goes wrong with their treatment or care causes, or has the potential to cause, harm or distress. Services must tell the patient, apologise, offer appropriate remedy or support and fully explain the effects to the patient.

As part of our responsibilities, we must produce an annual report to provide a summary of the number of times we have trigger duty of Candour within our service.

Name & address of service:	The Aesthetic Clinic By Fiona 12 Melville Terrace,Stirling,FK8 2NE
Date of report:	25.05.23
How have you made sure that you (and your staff) understand your responsibilities relating to the duty of candour and have systems in place to respond effectively? How have you done this?	Completion and implementation of a robust and in-depth Duty of Candour policy. Ensuring all staff have read and understood. Referencing, reading and understanding: Health (Tobacco, Nicotine etc. and Care) (Scotland) Act 2016 (The Act) The Duty of Candour Procedure (Scotland) Regulations 2018
Do you have a Duty of Candour Policy or written duty of candour procedure?	YES

How many times have you/your service implemented the duty of candour procedure this financial year?	NIL
Type of unexpected or unintended incidents (not relating to the natural course of someone’s illness or underlying conditions)	Number of times this has happened (April 23 - March 24)
A person died	nil
A person incurred permanent lessening of bodily, sensory, motor, physiologic or intellectual functions	nil
A person’s treatment increased	nil
The structure of a person’s body changed	nil
A person’s life expectancy shortened	nil
A person’s sensory, motor or intellectual functions was impaired for 28 days or more	nil
A person experienced pain or psychological harm for 28 days or more	nil
A person needed health treatment in order to prevent them dying	nil
A person needing health treatment in order to prevent other injuries as listed above	nil
Total	0

Did the responsible person for triggering duty of candour appropriately follow the procedure? If not, did this result is any under or over reporting of duty of candour?	n/a
What lessons did you learn?	n/a
What learning & improvements have been put in place as a result?	n/a
Did this result is a change / update to your duty of candour policy / procedure?	n/a
How did you share lessons learned and who with?	n/a
Could any further improvements be made?	n/a
What systems do you have in place to support staff to provide an apology in a person-centred way and how do you support staff to enable them to do this?	All staff have read and understood the service’s Duty of Candour Policy, which address this. Robust systems are in place, within the duty of candour policy to support staff.
What support do you have available for people involved in invoking the procedure and those who might be affected?	Within the open and honest discussion process we have, within our duty of candour policy, patient will feel able to communicate any concerns they have. This policy is available for patients to read.
Please note anything else that you feel may be applicable to report.	nil